Welcome to Know Your Business (KYB).
These Terms & Conditions explain the rules for using our website, creating an account, purchasing our KYB CAIR Bookkeeping Products, and accessing the KYB learning system. By using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website or our services.
About Know Your Business
Know Your Business (KYB) provides practical bookkeeping education through structured learning resources, Edu-Kits, and the CAIR bookkeeping system. We aim to help students, teachers, educational institutions, entrepreneurs, and business owners better understand bookkeeping through practical learning.
Using Our Website
By using this website, you agree to use it responsibly and in accordance with these Terms & Conditions.
Website Usage Restrictions
You must not:
- use the website for any unlawful purpose,
- attempt to interfere with the operation or security of the website,
- gain unauthorised access to accounts or information,
- copy or distribute website content without permission,
- misuse any downloadable materials or learning resources.
We reserve the right to suspend or restrict access where these Terms have been breached.
Accounts
Some areas of our website require you to create an account. When creating an account, you agree to:
- provide accurate and up-to-date information,
- keep your login details secure,
- notify us if you believe your account has been accessed without permission,
- accept responsibility for all activity carried out using your account.
We may suspend or close accounts that are used inappropriately or in breach of these Terms.
Our Products
Know Your Business offers a range of digital bookkeeping learning resources, including:
- Student Edu-Kits
- Teacher Edu-Kits
- KYB CAIR bookkeeping products for Businesses
- Downloadable workbooks
- Spreadsheet-based learning resources
- Other educational materials available through the website
Product descriptions are prepared as accurately as possible. From time to time, products may be updated or improved to reflect changes in the learning system.
Purchasing Products
When placing an order through our website, you agree that:
- The information provided is accurate
- Payment details are valid
- You are authorised to use the selected payment method
Orders are subject to acceptance. If an order cannot be completed, any payment received will be refunded in accordance with applicable Australian Consumer Law.
Payments
Payments made through the website are processed using secure third-party payment providers. Know Your Business does not store your complete payment card details. All prices displayed on the website are shown in Australian Dollars (AUD) unless otherwise stated.
Licence to Use Our Learning Resources
When you purchase an Edu-Kit or other digital learning resource, you are purchasing a licence to use that material. Ownership of the intellectual property always remains with Know Your Business.
Unless we provide written permission, you may not:
- copy or reproduce our learning materials
- share downloadable files with others
- sell or redistribute our products
- upload our materials to another website or platform
- modify or create derivative versions of our resources
Educational institutions purchasing multiple licences should ensure that access is limited to authorised users.
Intellectual Property
The Know Your Business learning system, the CAIR bookkeeping methodology, Edu-Kits, workbooks, spreadsheets, downloadable resources, graphics, written content, logos, videos, and all other website materials are protected by copyright and other intellectual property laws.
These materials have been developed as educational resources and remain the property of Know Your Business unless otherwise stated. No part of our learning system may be copied, reproduced, distributed, modified, or commercially used without prior written permission.
Refunds
Because many of our products are digital downloads, refunds may not be available once access has been provided or files have been downloaded, unless required under Australian Consumer Law.
If you experience a problem with your purchase, please contact us, and we’ll work with you to resolve the issue.
Availability
We make every effort to ensure our website and learning resources remain available. However, there may be occasions when access is temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
We reserve the right to update, modify, or discontinue products and services where necessary.
Limitation of Liability
The Know Your Business learning system has been developed to support bookkeeping education and practical learning. While every effort is made to ensure the accuracy of our educational materials, users remain responsible for how they apply the information provided.
Know Your Business is not responsible for any loss, damage, or business decisions arising from the use of our learning resources. Nothing in these Terms excludes any rights available under Australian Consumer Law.
Privacy
Your privacy is important to us. Any personal information collected through this website is handled in accordance with our Privacy Policy. We encourage you to read our Privacy Policy to understand how your information is collected, used, and protected.
Third-Party Links
Our website may include links to external websites for your convenience. Know Your Business is not responsible for the content, security, or privacy practices of third-party websites.
Changes to These Terms
From time to time, we may update these Terms & Conditions to reflect changes to our website, learning resources, or legal obligations. The latest version will always be available on this page.
Continued use of the website after changes have been published indicates acceptance of the updated Terms.
Governing Law
These Terms & Conditions are governed by the laws of Tasmania, Australia. Any disputes arising from the use of this website will be subject to the applicable laws and courts of Tasmania.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Know Your Business (KYB)
Address
175 Collins Street
Hobart, Tasmania, Australia
info@knowyourbusiness.com